Refund policy

At FabKraft, every product is handcrafted with love, care, and tradition. While we ensure thorough quality checks before shipping, we understand that sometimes things may not go as expected. Our Returns & Exchange Policy is designed to be transparent and customer-friendly, keeping your comfort at the heart of everything we do.

Return Eligibility

We accept returns only under the following conditions:

• You received a damaged, defective, or wrong product.

• The return request is raised within 3 days of receiving the order.

• The product is unused, unwashed, and in its original packaging with tags intact.

Please note: Due to the nature of handcrafted products, minor irregularities in print or dye are not considered defects—they’re a mark of authenticity.

Non-Returnable Items

• Products bought under Sale, Discount or Offers

• Customized or made-to-order items

• Items that show signs of use, wash, or damage post-delivery

How to Request a Return

1. Email us at FabKraft.homedecor@gmail.com or message us on WhatsApp with:

• Your order number

• A brief description of the issue

• Clear photos showing the defect/wrong item (if applicable)

2. Our team will review and guide you through the return process.

Once approved, we’ll arrange a reverse pickup (where available) or request you to ship the item back.

Exchanges

We currently do not offer direct exchanges. However, if you’d like a different product, you can return the item (if eligible) and place a new order separately.

Refunds

• For eligible returns, a refund will be processed to your original payment method within 7–10 business days of receiving the returned product.

• Shipping charges (if any) are non-refundable.

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We’re here to make your experience smooth and enjoyable. If you need help, just reach out — your trust means everything to us.

Contact:

📧 fabkraft.homedecor@gmail.com

💬 WhatsApp support available via our website

Thank you for supporting handcrafted India,

Team FabKraft